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Ideal for
Online store for selling products from single or multiple suppliers, Online portal for renting products from single or multiple suppliers, Web-supermarkets with several departments, Online distributors/wholesalers, Affiliate stores, Hotels, holiday houses (renting rooms), car renting etc., Internet malls with joint catalogs, Ticket counters, Sale of magazine subscriptions tracked by number of issues, Sale of online service subscriptions with initial setup fees and variable charges depending on the actual used number of delivered units for the charge period, Software companies selling any kind of files, Artist agencies, Non-profit organizations (Donations), Book storefront, Clothing stores, Real Estate listings, Drug Stores
Customer Care
- Easy Step by Step cart logic. Select which fields of the Bill-To-Address and Ship-To-Address page are required and visible. Missing values for the UserName and Password fields will be filled with random values. This supports anonymous checkout. Option to display the account login information of an automatically created user account on the final details page and to sent these information to the customer via e-mail
- Tax Ident Number(UID) / VAT number check for tax exempt
- Option for: I want to receive information and special offers?
- Customer checkout message (Customer can enter instructions for his order during checkout)
- Customer can enter discount coupon codes
- Update of item quantities in shopping cart, remove products from shopping cart
- Product images and links are displayed for each item in Cart
- For each customer / presentation layer module you can deposit an html help file
- All orders are stored in a SQL database
- Customers can view, search & browse personal order history and order details
- Combination and change (cancellation of certain items) of outstanding and incomplete orders
- Real time order tracking
- Customizable e-mail notifications/orders/invoices/credit notes/quotations
- Pricing: Multiple payment types and prices (6 price groups, discount) for every customer, bulk prices/quantity discounts depending on order quantity, fixed amounts or percentage amounts for unlimited item quantity ranges, temporary special prices for each item, prices tax incl. and excl. tax, wholesale pricing, percentage and fixed discounts and prices depending on categories, role membership, user, date, coupons, billing period, cart amount
- Royalty, Loyalty and Reward Points
- Configurable price labels
- Define allowed payment types for new users
- Limit minimum order amount
- Printable invoices, credit notes, quotations and order receipts
- Customer profiles: Unlimited ship-to addresses, Business profile
- Tax exempt option for customers
- Payment state / delivery state / advice of despatch
- Price agent: customers are notified if an item is priced as wished
- Communicator / HelpDesk module
- Affiliate programs
- User can request a quotation. Administrator can change the prices in the requested quotation and mail it to the customer and customer can find this quotation in his account.
Shipping and Taxes
- Tax Zones: Calculate the tax depending on client's location and products. Specify tax rate for countries, regions, cities, ZIP match codes and products. Define Tax Zones and assign these Tax Zones to several items(Product-specific taxes).
- Support for Canadian taxes.
- "Tax exempt" feature
- Specify a default tax value
- Calculation of freight costs item based, for first item and following items (the same or different products in the same delivery)
- Freight charge flat rate
- Offer free shipping / Free of charge if total goods price = X
- Consideration of Cash on Delivery Charges and Insurance Charges
- Mark products as "Free shipping" or "Shipping address not needed" products
- Delivery date calendar (Add non despatch and non delivery periods)
- Real time freight charges calculation depending on weight and dimensions of items
- Real-time rate calculation and package tracking with United Parcel Service (UPS), UNITED STATES POSTAL SERVICE (USPS) and Posten Bring Fraktguide. Support for UPS negotiated rates and overweight packages.
- Real-time rate calculation and tracking with United States Postal Service (USPS), Federal Express (FedEx), DHL WorldWide Express (DHL), AirBorne Express (Airborne) and Canada Post - or any combination of the above - even at the same time! NEW: Conway freight rating support. (required .netSHIP control (separately sold))
- Advanced custom shipping rating system for rate back and failover purposes as well as custom defined algorithm based shipping implementations. Common uses of this system include providing backup for a real-time processor, providing free shipping for certain cases, providing shipping or special messages for overweight packages that can't be rated through the real time systems or simply to provide your own custom rating based on a variety of criteria. Rate calculation formula based on location, weight, quantity or pricing ranges.
Payment Methods & Security
- Accept payments in any currency
- Support for Debit cards
- PayPal payment processor also allows Pending PayPal payments and supports PayPal subscriptions
- Real-time Credit card processing with SSL support integrates the following payment gateways:
In addition the following payment gateways can be used via .netCHARGE www.dotnetcharge.com control (separately sold): Amazon FPS, NaviGate, Realex Payments, HSBC UK, InnovativeGateway/Merchant (Quickbooks), SecurePay, YourPay, Concord, CyberSource, Trust Commerce, OptimalPayments, ESecPayments, Vital / Visanet Native, PlugnPay, Paymentech Native, Processor, Paymentech Orbital Gateway, Echo, Moneris, Nova Native Processor, Bank Of America, LinkPoint, Itransact, PayReady, VerisignPayflowLink, Intellipay, viaKLIX (Nova), Ecx, PlanetPayment, Mcps, Cybercash, SkipJack, Itransact, PayReady, NetBilling, ioNgate, PSiGate, PayCom, ePoch, Amazon FPS, GlobalPayments, Nova Processor, Nova VirtualMerchant, Nova viaKlix, PSiGateCOM
External providers for .netCHARGE and .netSHIP
The payment status of customer`s orders are updated automatically and display "paid" in the store after payment has been effected or display "error" if payment is still due. (PayPal, Credit Card)
Option for manual (offline) credit card processing (Credit Card numbers will be encrypted and stored in the secure SQL server data base and decrypted when listed to SSL secured order detail page, no connection to CC Gateway)
Credit Card payment information security
SSL (https) support
VBV Verified by Visa supported by selected payment gateways.
MD5 Merchant Hash Code verification. This is a very secure fraud check supported by Authorize.net and other gateways.
AVS Support - The Address Verification Service is enabled on those processors that support it. It uses the address or zip / postal address to help verify that the transaction is legitimate.
CVC Support - The card verification code helps to cut down fraud. This code is passed to those gateways / processors that support it
Option to make the 3-digit security code compulsory
Option to show a Show 9-digit user identity number
- Full HTTPS/SSL support
- Secure HTTPS/SSL administrative access
- Password-protected administrative access
- Allow members of certain user roles to administrate products, orders, customers, files etc.
- Each vendor can see only his own folder and can use files from this or upload files only to this folder
- Store admin
- Search and delete SQL code in search fields to prevent SQL injection attacks
- Credit card details can be encrypted when pushed to the database and decrypted when listed to order detail page
- Assign user roles to each category
- Watermark function for all full size images
- Redirects users who are not yet registered to [login/register] page if they try to checkout
- Inserts the category name and the product name in the page title. Meta tags will be filled with the product keywords and the category and product short descriptions to get Top Rankings for all products
Suitable for the following
- Any kind of product or service with fixed or variable charges
- Subscriptions E.g. role subscriptions: customer is automatically added to the selected user role for a predefined period after payment has been effected (This can be used if you want to publish anything on your portal pages which should only be visible for customers who are members of a specific role.), product subscriptions, magazine subscriptions etc. Recurring billing function is available for all kind of subscriptions.
- Recurring delivery from customer?s inventory assets and automatic prolongation of the subscription (e.g. sale of magazine subscriptions. When customers pay for a subscription for 1 year, they get a defined number of items. After an item has been sent, the number of remaining items will be adapted.)
- Configurable products (computers, cars, mobile accessories, web hosting plans etc.) Customer can build configurations under consideration of compatibility rules, product types and specifications of their components.
- Product configurator is a module which allows you to create and sell combined products or systems that can consist of various components (like computer systems, cars, home cinemas, jewellery, air conditioning systems etc.), it can also be used for the creation of sets of products, for example, suits, skiing accessories, golf accessories etc. to help a customer get a complete and functional set that is customized according to his preferences. When using a product configuration you can define of what components your combined product should consist, each component can be mandatory or optional. For each component you can predefine a product. Besides, you can define specifications and requirements for each component to avoid incompatibility between some of the components. It simplifies the process of creating and tracking made-to-order products with many interchangeable or optional components. The module allows defining compatibility rules for cross-selling products (for example AMD motherboard is compatible with Athlon processors but incompatible with Intel Pentium). Step-by-step product creation. Additional fees/surcharges (e.g. assembling of computers)
- Bundled products You may want to sell some products only as a part of a composite product. You can control this via [Status/kind of use] drop down on the Main Data page. When [Normal], [Rentable], [Subscription] or [Ticket] option is selected a product can be sold both as a part of a package / composite product or separately. When you select [Bundled] a product will only be sold as a part of a composite product
- Packages / composite products To create a product package / composite product create a configurable product and add slots to it and name it e.g.: MY PACKAGE ITEM A + ITEM B. Select slot [Status] = fixed and pre-select a product ID for each slot. You can combine fixed and unfixed slots with pre-selected items and items that are not pre-selected in one configurable product.
- Item packages for special pricing: Fixed and percentage surcharges or discounts
- Item packages with additional fees (e.g. assembling fees for computers): Percentage and fixed amounts
- Rentable products You can rent hotels, cars, tools and other items. Add periods when the product should be available. Option to control how many items are available for booking. In this case the available stock appears on each day in the calendar. If a customer chooses a period, he can only select a number of items which are available in the selected period. If you rent rooms or holiday houses you can choose to not include the until date. The system is looking 200 days ahead to choose the month with the first free date available. You can search for available rentable products using the search module.
- Tickets (Sale concert tickets etc.) Tickets are the same as Rentable Products. The difference is that the customer can choose a booking day only and not a rentable period. The system is looking 200 days ahead to choose automatically the month where the first free date is available. You can search for available tickets using the search module
- Books(Specify ISBN number, author, publisher...)
- Real-time delivery of digital goods Sell video-, music-, flash-, software-, image- and any downloadable files. Add an unlimted number of download files per product to display after purchase; Links automatically appear if previously paid for; Automatic permission to download software after payment has been effected or if item price = 0; Select maximum number a file can be accessed / downloaded and / or select number of days beginning from the date of the first access after which a download link will be displayed or a media file will be opened in a player on the order details page or the download page that includes all downloads from all orders of a certain customer; Download files for product variants; DRM (Digital Rights Management) support (DRMNetworks): DRM Networks provides an economical, easy-to-use, turnkey solution for the secure packaging, licensing and selling of digital media.
- Media Gallery You can add an unlimited number of video-, music-, flash-, software-, image- and downloadable files, external links and links to a page in your site to each product. The user can listen to music files, watch video files, show video / audio demonstrations and images which are displayed in the integrated media player, flash player, image viewer or a custom media viewer / player and can download files. Restrict view permissions of links by user roles. Select download files for product variants. All clicks will be recognized and stored in a log. You can also disable all shopping cart functions and use cart as media gallery. Files can be located in any folder on your server or on an external URL. You can also link to other pages of the portal
- Item based donations You can optional allow users to give as much as they want for a product, and likewise enable them to set their own price. This can be used for donations or if you publish any items for free and want to allow your friends to pay something if they want to honor your work. You can also combine the donation function with the function [Hide all price labels]. This function is available in the Cart and all product list modules.
- Affiliate store (refers to a third party affiliate gateway)
- Call Center / Telephone Marketing Individual product price changes during checkout or after an order has been placed; Admins can enter orders on behalf of customers; Add new products to existing orders.
- Engraving and t-shirt printing service, embroidery products Customers can upload images on the product page.
- Drugs/Medicine
Setup & Support / Item Import And Export
- PA modules for websoite framework can directly be loaded and installed with file manager as Custom Module
- Easy-to-use customizeable web interface. Online administration in order to add and edit items, categories, customers etc. Wizard for product administration.
- Product Edit and Option Edit links on product lists and detail page
- Bulk uploading of products, categories and customer data (customers with different user roles). Automatic replacement of original import data with deposited data. Databases are synchronized during the process of importing. You can use the included template mdb, xls and xml files to join your ERP system database. You can select which fields should be included in the import.
- Web Services for: Product, category, product attribute, media file, user, order, price rule etc import / update / export
- Import job scheduler: The import job can be added to the website framework scheduler e.g. if you want to update the stock in defined periods and sync your ERP system with the store database. The scheduler import job compares whether the current import file is newer than the last imported. If not the Import job waits for newer data.
- Item-export (products and categories) to eBay: (format: eBay-Turbolister CSV), other formats: HTML, Microsoft Excel, XML, CSV)
- Export of orders, products and customers (formats : MS Excel, Html, Xml, CSV, QuickBooks)
- Free customer support via e-mail
- Free 1-year update service
- System and provider requirements: ASP.NET and SQL-server support
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