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CRM Matters Now More Than Ever

Customers are the most valuable asset of any organization. Over 50,000 companies use SugarCRM to manage relationships.

Before SugarCRM, Customer Relationship Management systems were the exclusive province of large businesses that had million dollar technology budgets.  The SugarCRM project was started with the belief that open source technologies had reached a point of maturation where a fast, flexible and feature-rich product could be delivered to smaller organizations who did not have large IT budgets.  In less than two years, SugarCRM has proven that a best-in-class CRM system can be built and delivered to businesses in a more economical fashion.

Regardless of size every company engages in customer relationship management (a.k.a. "CRM").  Whenever a company builds a customer list, tracks interactions with customers, designates activities to close business, or handles a customer's problem, they are undertaking a CRM-related activity.  Customer Relationship Management systems like SugarCRM standardize, automate, and share these activities across a business to improve upon these existing processes.

  
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About SugarCRM Hosting Minimize

Net Data Design, LLC (NDD) is using breakthrough SugarCRM Hosting technology by offering new and existing SugarCRM customers the ability to host your SugarCRM directly with us in our datacenter or in either the Amazon EC2 Cloud or Mosso Cloud (RackSpace Cloud). Prices starting at $4.95 per month, please contact us for a custom quote to fit your needs.

NDD Hosting Features:

  • Multi-Level Intrusion Prevention - Every NDD web server uses special intrusion detection and prevention systems (IDS, IPS) to block malicious network, application, and operating system-level activity. We detect and mitigate overly active hosts, bad logons, inappropriate content, and other network-layer events on our clients’ websites every day.
  • Application Protection - NDD uses a web application firewall (WAF) to protect online applications such as SugarCRM from sophisticated hacker attempts like SQL injections and XSS (cross-site scripting) attacks.
  • Fully Managed SugarCRM Hosting - NDD Hosting has everything you need to keep your hosted SugarCRM installation running smoothly, including self-healing servers, online backup, and burstable bandwidth.
  
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About SugarCRM Minimize

SugarCRM's award-winning applications offer a single system of truth for managing customer interactions across different lines of business. Now Net Data Design is offering this outstanding easy to to use tool to it's clients with our outstanding customer support.

SugarCRM does not only provide a repository of information and reports to track a firm's marketing -- it hones your company's sales efforts by automating the process of staying in touch with your existing customers. SugarCRM provides the capability to create a prospect list and then generate multiple advertising campaigns, complete with mass e-mails, FAX blasts, and postal mailings

Features included:

  • Sales Force Automation: Sugar drives sales performance by allowing sales representative to track and share contacts and opportunities, manage and upsell into existing accounts, forecast revenue, monitor performance through dashboards, manage quotes and contracts, work offline through our mobile solutions and collaborate through integration with Microsoft Outlook and other groupware applications.
  • Marketing Automation: Sugar closes the loop between marketing and sales. Create, execute and track campaigns across multiple channels with the campaign wizard. Develop compelling email marketing programs and capture leads directly into your CRM system with web-to-lead forms. Manage and assign leads to your sales reps and track the marketing ROI of your programs.
  • Reporting: Sugar Reporting turns data into actionable information. Managers can monitor business performance across the entire business with reporting tools on Marketing Analytics, Sales Trends, Case Reports, and Customer Profiles. Dashboards can be customized to meet the individual roles of users or to track key metrics across the organization. Underlying each report is actual data, so managers can drill down and explore the data impacting their business.
  • Collaboration: Underlying marketing, sales and support activities, Sugar Collaboration provides capabilities to manage email within Sugar while integrating with Microsoft Outlook, schedule and track activities, manage projects, and work in offline or mobile settings. Sugar collaboration streamlines common tasks and promotes more effective communication with employees and customers.
  
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Screenshots Minimize
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Tools for the Job Minimize
  • Sales Force Automation : Contact, Accounts, Activities
  • Marketing & Promotion : Leads, Opportunities, Marketing Campaign
  • After Sales Service & Support : Cases, Bugs
  • Collaborative Tools : Calendar, Documents, Email, My Portal, RSS, Projects

 

  
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